Shipping Policy

Shipping & Delivery Policy

We aim to provide reliable and efficient delivery of all our products. Please review the following shipping guidelines before placing your order.

1. Delivery Areas

We can offer delivery within Harare and close surrounding areas, as well as to other locations across Zimbabwe upon request and subject to confirmation.

Customers needing delivery outside of Harare to other cities and Countries need to arrange delivery logistics beforehand. We can put you in touch with the best drivers and transporters, but they vary greatly based on which town, city or country you need to take the sofas to, so contact us directly before you finalize you order to ensure you have the best solution arranged for you.

2. Estimated Delivery Costs

Shipping costs are generally based on distance and location.
We may provide estimated delivery fees for common areas; however, these are guidelines only and not final quotations. Please contact us directly for a current and accurate quotation.

3. Final Delivery Cost

For locations outside standard or easily accessible areas (including rural or less developed locations):

  • Final delivery costs will be confirmed directly with the driver before collection.
  • The customer (or recipient) will need to coordinate directly with the driver to agree on access, directions, and any additional charges
  • Additional charges may apply depending on:
    • Road accessibility
    • Distance beyond standard routes
    • Time and complexity of delivery

We do not fix final delivery costs for such locations in advance.

4. Customer Responsibility

The customer is responsible for:

  • Providing accurate delivery details and contact information
  • Ensuring the location is accessible or providing clear directions
  • Communicating with the driver where necessary to facilitate delivery

Failure to do so may result in delays or additional charges.

5. Delivery Process

  • Deliveries are arranged once the order is ready
  • Estimated delivery timelines will be communicated in advance, but rarely exceed 2 weeks. If it is in stock, it can be delivered the very next day or collected the same day. If it is an order, it can take between 4 and 10 working days depending on the quantity ordered.
  • The recipient must be available to receive and inspect the goods upon delivery

6. Risk & Ownership

  • Once the product has been delivered and accepted, responsibility transfers to the customer
  • We are not liable for damage or issues arising after delivery

7. Third-Party & International Purchases

For customers purchasing from outside Zimbabwe:

  • You are responsible for ensuring the recipient is available and reachable
  • Any delivery coordination, including final cost agreements, will be handled between the recipient and the driver
  • We are not responsible for miscommunication between third parties after dispatch

8. Failed or Delayed Deliveries

If delivery cannot be completed due to:

  • Incorrect address
  • Inaccessible location
  • Lack of communication

Additional delivery charges may apply for re-delivery.

Photo Gallery

Browse our collection of previous builds. You can see many many more on our Social Media.
2 Seater Static with Console in Black Embossed Bufallo Fabric
Brown Genuine Leather 1 seater recliner and 2 seater static with Console.
2 Seater Static with no console in Black Embossed Bufallo Fabric
2 Seaters Creme Embossed Bufallo Fabric, with and without console.
Static 1 Seaters in Embossed Bufallo Fabric
Black 3 Seater in Embossed Bufallo fabric
2 seater with console and dual recliners in Brown Embossed Bufallo fabric
Beige 1 Seater recliner in Embossed Bufallo fabric
Smooth Wooden Legs
Custom Grey Fabric 1 seater Static
Reclined 1 Seater in Brown Embossed Bufallo fabric
Brown Genuine Leather 2 seater with Console.