Privacy Policy
Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or contacting us regarding our products and services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Delivery address
- Information submitted through enquiry forms, WhatsApp, or contact forms
- Order and purchase information
We may also collect limited technical information such as browser type and website usage data to improve our services.
2. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Process orders and deliveries
- Provide quotations and product information
- Communicate regarding purchases or custom orders
- Improve our website and customer experience
- Share updates, promotions, or relevant information where appropriate
3. Sharing of Information
We do not sell or trade your personal information.
Your information may only be shared where necessary to:
- Arrange deliveries
- Process payments
- Comply with legal obligations
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.
However, no online platform or electronic transmission can be guaranteed to be completely secure.
5. Cookies & Website Usage
Our website may use cookies or similar technologies to improve user experience and analyse website traffic.
You may disable cookies through your browser settings if preferred.
6. Third-Party Services
Our website may contain links to third-party platforms or services, including payment providers, WhatsApp, or social media platforms.
We are not responsible for the privacy practices of those third-party services.
7. Marketing Communication
By contacting us or submitting your information, you may receive communication relating to:
- Product enquiries
- Quotations
- Promotions or updates
You may request to stop receiving marketing communication at any time.
8. International Customers
Customers purchasing from outside Zimbabwe acknowledge that communication and order coordination may involve third parties such as recipients or delivery contacts within Zimbabwe.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any updates will be posted on this page.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us directly through our website or official business contact channels.
